FAQ

Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. 

How do I know if a product is in stock?
We do our best to keep our online database current so you will be notified on the Shopping Cart screen if any of your items are out of stock.

How do I find my shipping rate?
Shipping rates are calculated on our checkout pages, and are quoted before you are prompted for payment.

How are shipping costs calculated?
Our shipping prices are calculated based on weight, distance, and speed, and only include a moderate handling fee. We recommend that you examine all shipping options before making your choice, as depending on your package, prices will vary greatly.

Shipment to P.O. boxes or APO/FPO addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.